Public Grievances & Complaint Redressal Mechanism

The Ministry of New and Renewable Energy has an efficient and effecve grievance redressal mechanism managed through Public Grievances Cell. The Cell is working under a Deputy Secretary( Public Grievance) of the Ministry. Economic Adviser is overall in-charge of the Public Grievance Redressal Machinery in the Ministry set up under Centralized Public Grievance Redress And Monitoring System (CPGRAMS).